Laundry Room Assessment:

To begin, we will carefully evaluate your laundry room. Please ensure that there are no items on the floor or on top of the dryer. Once we start, we will need to pull out the machine.

Dryer Inspection:

We will inspect the dryer and its installation by running it. We prefer to unhook the machine and pull it out, so please avoid disconnecting anything if possible. Before our arrival, please refrain from running the dryer and make sure it is empty.

Vent Inspection and Cleaning:

We will check the outside vent and take initial airflow readings. Based on our observations, we will provide recommendations and commence the cleaning process.

Your Involvement and Convenience:

You are welcome to be as involved as you like during the service. Our technicians are happy to engage in conversation while working and can offer insights and educate you on clothes dryers and household maintenance.

If you are busy or working from home, rest assured that we are self-sufficient and can carry out the service from start to finish with minimal disruption.

Communication and Updates:

We will keep you informed throughout the job by texting you pictures of the work in progress. Please have your phone ready in case we have any questions or comments for you while our technician is working.

Completion and Payment:

Once the cleaning is complete, our technician will provide an explanation of the accomplished tasks, expectations, maintenance tips, and a cleaning schedule. You can make the payment directly to the technician using a credit card, check, or cash.

Most dryer fires and efficiency issues start at the hose that connects your dryer to the ductwork. The installation of the machine plays a huge roll. Simply cleaning out the vent and ignoring the installation can be dangerous and careless. Most dryer transition hoses I inspect can be improved or are in need of repair.

When I leave your home I want to guarantee the entire system is clean, efficient and safe. Besides, pulling out the dryer provides a good time to find all those missing socks and hangers!

Yes. Airflow and safety issues start at the transition hose that connects the dryer to the ductwork. All of our cleanings come with high heat, UL listed installations.

In the event that your dryer exhausts to the roof it is very important to make sure the roof cap is working properly. Roof runs tend to get clogged at the cap and can cause a heavy blockage even if the duct is clean.

I usually clean the vent from the laundry room to the roof. A camera is sent up the pipe to the roof cap and checked for issues. If there is heavy build up or an issue with the baffle we will manually clean it.

I can access most roofs but in the event of a dangerous pitch or tricky placement the roof cap can usually be cleaned from the attic.

I protect floors and carpets by using thick canvas and hard skid mats to pull the machine out. The legs of the dryer never come into contact with the flooring. If you have a heavy stack setup or laundry center I carry an inflatable appliance mover that lifts the machines and floats them out with little effort. Not damaging floors is a top priority and taken very seriously.

If you suspect there is a problem or there is a “zero airflow” situation I will usually go inspect the actual pipe. Before the cleaning we perform a variety of pressure and visual tests. If I detect a problem then I will go for a full inspection and come up with a solution.

I prefer to take my shoes off at the door. I do a lot of in and out and taking booties on and off is a tripping hazard. If you prefer I always have fresh booties and shoe covers available. Either way I will never walk on carpeting with boots on and will not track dirt/mud into the home.

No. Some companies will low ball a “service price” to get in the door and then charge more based on the length of the run. My price is based on how difficult it is to access behind the dryer and the outside vent cap. The length of the vent doesn’t play a roll in price as the cleaning procedure is the same.